Estimates
Written estimates are valid for 30 days. The price we quote is the price you pay, unless you ask for additional work or we find something that changes the scope — in which case we will call you and agree the change before doing it.
Scheduling and weather
Gutter work is weather dependent. We do not put crews on ladders in high wind, ice or lightning. If we have to move your appointment for safety reasons we will contact you the same day and reschedule at the first opportunity.
Access
We need clear access to every elevation of the building, including side gates and any locked areas. If we cannot reach part of the system on the scheduled day, we will complete what we can and return for the rest at no additional charge.
What is not included
Our cleaning service covers gutters, downspouts and the debris that comes out of them. It does not include roof repairs, moss treatment, window cleaning or work on structures we judge unsafe to climb. If we spot something outside our scope we will tell you rather than touch it.
Workmanship
Repairs and installations are guaranteed against defects in our workmanship. Manufacturer warranties on gutter guards and materials are passed through to you in full and are documented on your invoice. Damage caused by storms, impact, or work carried out by others afterwards is not covered.
Payment
Payment is due on completion unless we have agreed otherwise in writing. We accept cash, check and major credit cards.
Cancellation
Please give us 24 hours' notice if you need to cancel or move an appointment. There is no cancellation fee.
Questions
Call (503) 555-0142 or email info@salemgutterservice.com. Last updated: September 2026.